Cancelations

We want you to be completely satisfied with your purchase from our online store. If you change your mind about an order and need to cancel it, please do so within 6 hours of placing the order. We'll do our best to accommodate your request.

To cancel an order, please contact us by email at info@imperfectbydesignco.com & provide your order number. We'll confirm the cancellation and issue a refund as soon as possible.

Please note that if you cancel your order after the 6-hour window has passed, we may not be able to cancel it and issue a refund. In this case, you may need to return the item for a refund or exchange, in accordance with our return policy.

We appreciate your understanding and cooperation. If you have any questions or concerns about our cancellation policy, please don't hesitate to contact us. We're here to help!